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The Account Settings page lets you manage the contact details, billing address, and company details that appear on your invoices and receipts.

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Personal details

Update your basic account information:
  • First name (required)
  • Last name (required)
  • Email (required) - Your primary login email
  • Abuse report email - Separate email for receiving abuse reports
  • Billing email - Separate email for invoices and billing updates
If you configure a billing email, invoices and receipts are sent only to that address and no longer to your main email. The change applies to every billing email sent after you save it.
Personal details form

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Billing address

Your billing address appears on invoices and determines your tax rate. All fields are required:
  • Street address
  • City
  • ZIP code
  • Country
We verify the address when you save it. If it can’t be matched, the form shows the reason and, where possible, a suggested corrected address. For US addresses, the ZIP code must resolve to a state because sales tax is state based.
Billing details form

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Company

Optional fields for business accounts:
  • Company name - Appears on invoices. Required if you enter a VAT number.
  • VAT number - For VAT-registered businesses. EU VAT numbers are validated against the EU VIES register for the country in your billing address, and a valid number applies the reverse charge. The field is only shown for countries where we collect tax.
Company details form
After making changes, click Update Account Details to save.
Team members can only edit billing details if they have billing permissions. See Team Permissions.

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When changes take effect

Saving new billing details updates your account immediately, but the documents we issue pick them up at different times.

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Monthly usage invoices

Usage is billed continuously during the month. At the start of each monthly cycle we load your billing details and fix them for that cycle, and all usage recorded during the month is billed against them. The invoice issued on the 1st of the following month covers the previous month’s usage and shows the details that were in place when that month began. Because the current cycle has already fixed its details, a change you make mid-month applies from the following cycle. The first monthly invoice that shows your new details is the one issued on the 1st of the month after next. For example, you update your billing address on 15 July:
Invoices that have already been issued are not changed when you update your details. If an issued invoice needs a correction, open a support ticket in the dashboard or email support@bunny.net.
Last modified on September 7, 2026